What is Customer Service? In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question “What is Customer service” by saying that it is about “exceeding” the expectations of the client, not just “satisfying” them. This […]
Different styles of leadership and which is right for me When you want to improve your leadership skills, you might want to adopt a specific style of leadership. However, of the different styles, which one would suit your character and your organization the best? Keep reading to know more about this: Autocratic Leadership This is […]
Creative Problem Solving – 6 Tips First of all, in the light of creative problem solving, you must be open-minded to the fact that there may be more than one solution to the problem. And, you must be open to the fact that there may be solutions to problems you thought were unsolvable. Try to […]