Modern workplaces are busier than ever. Calendars are packed, inboxes are overflowing, and to-do lists never seem to shrink. Yet despite all this activity, many employees finish their day feeling like they’ve accomplished very little. The issue isn’t usually a … Continued
The Benefits of Outsourcing In Small Business Before we can begin discussing the benefits of outsourcing especially in small businesses we must fully understand what outsourcing is and what outsourcing is not (as many people often confuse it with off-shoring, … Continued
Tiny Actions Make Huge Impacts “Remember there’s no such thing as a small act of kindness. Every act creates a ripple with no logical end.” – Scott Adams Do you remember how you felt when you had a tough day and a … Continued
Corporate Bull***t – From a number of market subsectors of that industry group… “Corporate Bullshit” (There… I said it) is everywhere these days. In the boardroom, the office, the canteen… you name it. It is used by the people who … Continued
When Customers Complain You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect … Continued
Five Steps to Becoming Grateful The sun is yellow and its essence is warmth. The colour of happiness is contentment and its essence is gratitude. When we believe that the ‘grass is greener on the other side’, we can often … Continued
FROM OUR GUEST BLOGGER Jason Leicester Arizona Incomparable Expert Inverting The Lies Of Business What we’re really doing here is inverting the lies of business that we’ve all seen demonstrated for us through the generations. The force motivating everyone’s … Continued
Are You A Positive Or Negative Thinker? When you ask people if they are a positive or a negative thinker, the positive person will always know the answer and respond with a smile before saying, “absolutely.” People who are unsure … Continued
What Is Customer Service? In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question “What is Customer service” by saying … Continued
The Twelve Rules Of Goal Setting Many professionals have a basic idea of what they want to achieve in their careers. They may want to close more sales, earn a higher income, or move into a different job. However, somehow … Continued