How to Attract Local Customers to Your Business and Keep Them Coming Back 1: Know Your Customers The first step to attracting local customers is to know who they are. Understand the people in your area and what they like. If there are a lot of families, think about offering family-friendly deals. If there are […]
Delivering Excellent Customer Service It almost goes without saying that good customer service is essential to sustaining any business. No matter how wonderful a job you do of attracting new customers, you won’t be profitable for long unless you have a solid customer retention strategy in place – and in action. It’s the actions that […]